Frequently Asked Questions - What? When? Where? Who?How?
How big of an area do I need for my tent?
How many guest can I seat at each table?
Is there a charge for delivery/pickup?
When should I make my reservation?
What about changes in my order?
Can I make changes on an order if it is being delivered?
What type of service can I expect when the truck arrives?
Will my rental equipment be set up and taken down?
What is my responsibility for merchandise return?
What happens if something is broken, damaged, or missing?
Q. How big of an area do I need for my tent?
A. Size of Tent plus 5 feet on each side
Example 20x20 Tent = 25x25 area for installation
40x60 Tent = 45x65 area for installation
A. Please remember no two functions are alike. Each purpose deserves to be looked at individually so that the exact size of marquee can be determined based on your personal needs and preferences. The above figures are just guidelines. Be sure to check with Event Rentals for assistance in planning you special event.
Weddings and garden parties
The typical wedding or garden party under a tent or canopy will require space for guests to be seated at round tables, as well as space for buffet, head tables, bars, and dance floors. Although every party has unique requirements, the general rule for this type of party is to allow 15 square feet per guest.
Cocktail Parties
Since there is not the need for as much furniture at a cocktail party, minimal seating, smaller food stations, etc.) the space allowance can be reduced to 10 square feet per guest.
Ceremony or row seating
For wedding ceremonies or public assemblies, one must allow for the chairs, space between the rows, aisles, and the space required for the podium and / or stage. The suggested allowance is 8 square feet per person.
Q. How many guest can I seat at each table?
A. We offer Banquet Tables (rectangular) & Round Tables
Banquet Tables
8' x 30' (Seats 8)
6' x 30' (Seats 6)
Round Tables
3' or 36" table seats 4 or less
4' or 48” table seats 6-8 (6 comfortably)
5' or 60” table seats 8-10 ( 8 very comfortably)
6' or 72” table seats 10-12 ( 10 very comfortably)
A. Payment is due before items are released to a customer. We accept American Express, Discover, MasterCard, and Visa. Local personal checks are accepted with a valid driver's license.
A. Most prices quoted are for a one day event. If you desire to use rental items for a longer period, please call our office for long term rates. All charges are for time out, whether used or not.
Q. Is there a charge for delivery/pickup?
A. We offer free delivery/pickup with orders within Ionia County. Please call our office for charges outside of Ionia County.
Q. When should I make my reservation?
A. Early planning ensures product availability. During the peak rental season we reserve the right to ask for a deposit to confirm a reservation. The reservation fee is your assurance that the items requested will be available on the day you request.
Q. What about changes in my order?
A. If an order is canceled in writing at least 30 days prior to the scheduled date, the entire deposit will be refunded. Additions to an order are welcome subject to availability.
Q. Can I make changes on an order if it is being delivered?
A. Additions made after 12 noon on the day before a scheduled delivery are welcome, subject to availability, but may incur an additional delivery fee.
Q. What type of service can I expect when the truck arrives?
A. Complimentary delivery/pickup services are for tailgate drop off. If delivery/pickup is to be made to a specific floor or area an additional labor charge may be incurred. Our personnel are instructed to neatly stack all items in a mutually convenient place. We install all tents! WE DO NOT SET-UP TABLES OR CHAIRS & LINEN.
Q. Will my rental equipment be set up and taken down?
A. We professionally install all tents.
Q. What is my responsibility for merchandise return?
A. Responsibility for equipment remains with the renter from time of receipt to time of return. Tables and chairs should be knocked down, stacked and ready for pickup. Items not meeting these conditions are subject to additional fees. Linens should be refuse-free and dry to prevent staining and mildew. Laundry bags and/or boxes are provided with linen orders; please return them in those containers. Mildewed linens returned in plastic bags will be charged to the customer.
Q. What happens if something is broken, damaged, or missing?
A. We do charge for missing, broken, damaged, damaged items. Be sure equipment is secured when not in use and protected from weather.
